Agency

History

In 2003, the Louisiana State Legislature authorized the creation of MHSD as the local government entity responsible for developing, supporting and sustaining vulnerable residents in Orleans, Plaquemines and St. Bernard parishes. Following five years of difficulties in meeting its mission, retired Judge Calvin Johnson was hired as MHSD’s Executive Director in 2008. Since that time, Judge Johnson has created a senior leadership team that has established fiscal stability at the agency, strengthened community-based services, and created the district’s first crisis care continuum (accessible 24/7 by calling 504-568-3130). Under Judge Johnson’s leadership, MHSD also has established a single point of entry to mental health, addictive disorder and developmental disability services for adults and children (accessible by calling 504-568-3130). In September 2013, MHSD was awarded a 3-year accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF). This accreditation is considered a  “seal of approval” that we conform to nationally and internationally recognized, people-focused standards of service.

Mission

Metropolitan Human Services District (MHSD) fulfills its statutory role as the planning body for behavioral health and developmental disability services for residents of Orleans Plaquemines and St. Bernard parishes by ensuring that eligible residents in these parishes have access to person centered and recovery focused supports designed to optimize their role in the community.

Values

Our services will be person-centered

The individuals we serve will be active participants in making informed decisions about the services they receive and the quality of their lives. Service planning will be customized to meet the needs and desires of each person. We will value feedback and will seek to exceed the expectations of those who come to us for supports and services.

We commit to the Golden Rule in care

We will treat people receiving supports and services as we or our family members would want to be treated.

We commit to a professional code of ethics and to employing best practices in our work

It is our responsibility to seek out, understand, and adopt both ethical and practice standards to guide the provision of services. We employ the highest ethical standards, demonstrating honesty and fairness in every action that we take.

We treat one another with respect

We honor the rights and beliefs of the people we serve, fellow employees, Board members, agency partners and the wider community. We treat others with the highest degree of dignity, equality and trust. We seek to promote and reinforce positive communication.

We commit to fiscal responsibility

We take seriously our responsibility for stewardship of the public funds invested for these purposes and commit to managing these resources to ensure a solid return for both those we serve and society as a whole.

We commit to continuous quality improvement

We will evaluate our work, seeking always to understand the impact of our actions on those we serve. We will learn from our practice and continuously seek ways to make our services more effective.

We make decisions based on information

We make decisions based upon information and evidence. This involves identifying correctly the information needed to support a decision and committing to accuracy in gathering the information and analyzing it.

We commit to acquiring cultural competence

We recognize the varied and diverse nature of our community. We celebrate that diversity and pledge that all who seek our assistance will feel welcomed and comfortable with the services they receive.